Return Policy

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At this time, the recommendations from Health Officers are for businesses not to accept any exchanges of products once shipped from retail and wholesale outlets to protect against the spread of the virus. We apologise for this temporary inconvenience, but assure you we will reassess this policy and will readjust our returns policy when the situation allows us to do so.

Please rest assured our customers’ satisfaction with their products are of the utmost importance to us!

During times of regular operations Friends and Gems Inc. only except exchanges not returns.

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